This page explains how to delete your Ortak Bütçe account, which data is removed, which is anonymized, and which is kept.
You can delete your account from the app: Profile > Delete my account. The screen first shows what deletion means for your account; to continue you have to type the confirmation phrase (`HESABIMI SİL`) exactly. That step is there to prevent an accidental confirmation.
After you confirm, the request is recorded and queued. You can follow its status on the same screen and cancel it before processing starts.
Cancel an active subscription. Subscriptions are managed by the app store; deleting your account does not cancel the store subscription on its own. Unless you cancel it in your App Store or Google Play subscription settings, billing continues.
Hand over shared ledgers you solely own. If a ledger has other members and you are its only owner, you need to transfer ownership to another member or close the ledger before deletion. Otherwise the remaining members are left with a ledger nobody can manage.
The deletion screen lists both of these situations as the deletion impact — so you can see what will happen before creating the request.
email address is replaced with a collision-safe technical address, and your phone number and profile photo are removed.
those ledgers ends.
The operation cannot be undone. Once deletion is complete you cannot sign in to that account again.
In a ledger with more than one member, the transactions, accounts, categories, and attached documents are kept as that ledger's records for the remaining members. Those records are no longer tied to you: the uploader and creator identity is treated as anonymized.
Single-member ledgers and records that belong only to you are removed as part of the deletion.
A deletion request is completed within 30 days of confirmation at the latest. Records we are legally required to keep — invoice and payment records, for instance — are retained for the prescribed period; they cannot be used to sign in to your account.
If you lost your device or cannot sign in, you can request deletion by writing to support@dualyxlabs.com from the email address associated with your account. We ask you to verify that you own the account before we process the request.
Because deletion cannot be undone, we recommend creating a data archive from the profile screen and downloading a copy of your records before you create the request.